Modern Slavery Statement

Cleaner Docklands modern slavery commitment overviewCleaner Docklands is committed to conducting all business activities with integrity, transparency, and respect for human rights. This Modern Slavery Statement sets out the principles and controls that guide our operations and supply chain management. We recognise that modern slavery, including forced labour, debt bondage, human trafficking, and exploitative working conditions, is a serious violation of fundamental rights. As a responsible cleaning services provider, we apply a zero-tolerance policy toward any form of modern slavery within our business or among our business partners.

Our approach is based on prevention, identification, and continuous improvement. We expect everyone acting on behalf of Cleaner Docklands to uphold ethical standards and comply with applicable laws. This includes employees, contractors, and suppliers. Where risks are identified, we act promptly and proportionately. Our commitment extends across procurement, operations, training, and oversight, ensuring that our modern slavery controls remain practical and effective.

Supplier due diligence and ethical labour standardsWe assess risk by reviewing the nature of services, labour practices, geography, and the structure of our supply chain. The cleaning sector can present vulnerabilities where workers may face long hours, insecure employment, or improper recruitment fees. To address this, Cleaner Docklands requires suppliers to confirm that they do not use forced labour, child labour, or exploitative recruitment practices. We also expect accurate payroll, lawful working hours, and safe working conditions.

Supplier Standards and Audits

Audit process for modern slavery risks in supply chainsSupplier due diligence is a central part of our modern slavery controls. Before engaging a supplier, we review its ownership, labour practices, and history of compliance. Contracts include terms requiring suppliers to meet our ethical expectations and to cooperate fully with monitoring activities. If a supplier is unable or unwilling to meet these standards, we will not proceed with, or will discontinue, the relationship.

To strengthen oversight, we conduct supplier audits on a scheduled and risk-based basis. These audits may include document checks, site visits, and interviews where appropriate. Audits help us identify weaknesses in labour management, subcontracting, worker accommodation, and recruitment arrangements. When issues arise, we require corrective action plans with clear deadlines. Persistent or serious breaches may result in suspension or termination of the supplier relationship.

Reporting Channels and Escalation

Cleaner Docklands maintains confidential reporting channels so that concerns about modern slavery, unethical conduct, or unsafe labour practices can be raised without fear of retaliation. Reports may be made by employees, workers, suppliers, or other stakeholders through internal management routes and established whistleblowing procedures. We encourage early reporting, as timely disclosure allows us to investigate and respond quickly.

All concerns are treated seriously and reviewed by appropriate senior personnel. Where a report indicates a possible breach, we will assess the facts, protect the confidentiality of the reporter where possible, and take corrective measures. If there is evidence of exploitation, we may involve relevant authorities and other professional bodies as required. Retaliation against anyone who raises a concern in good faith is strictly prohibited and will result in disciplinary action.

Training plays an important role in supporting our modern slavery response. Staff involved in procurement, contract management, and site supervision receive guidance on recognising warning signs, asking the right questions, and escalating concerns. In addition, Cleaner Docklands encourages suppliers to train their own teams on ethical recruitment, worker rights, and compliance expectations. This shared responsibility helps build a more resilient and transparent supply chain.

Reporting and escalation for ethical concernsWe also monitor the effectiveness of our approach through internal reviews, supplier performance checks, and follow-up actions after audits or incidents. Cleaner Docklands seeks not only to comply with legal obligations but also to promote fair employment practices across our operations. By maintaining clear standards, we aim to reduce risk and strengthen accountability at every level of the business.

Annual Review is a core part of our governance framework. This statement, and the controls described within it, will be reviewed at least once each year to ensure they remain relevant, proportionate, and effective. The review will consider changes in legislation, industry risk, supplier performance, audit findings, and any incidents or concerns identified during the year.

Annual review of modern slavery controls and policiesFollowing each annual review, Cleaner Docklands will update its policies, training, and supplier requirements where needed. We are committed to continuous improvement and to taking meaningful action where risks are identified. Our objective is to ensure that our modern slavery response remains robust and that every reasonable step is taken to prevent exploitation in our business and supply chain.

Cleaner Docklands

Cleaner Docklands commits to zero tolerance, supplier audits, confidential reporting channels, and annual review to prevent modern slavery.

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What Our Customers Say

Excellent on Google
4.9 (10)

The cleaners were very friendly, reliable, and efficient--everything was handled quickly and exactly as I wanted. The agency's ability to accommodate different dates and times is a huge help given my changing work hours.

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A

Prompt and quality carpet service, fair fees, and fit me in quickly after my inquiry.

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K

We've used several cleaning services before, but the cleaners from Docklands Cleaning are incredibly thorough and dependable. Our home always looks spotless thanks to their hard work. Highly recommend!

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T

The level of cleanliness was top-notch, and the staff showed great politeness.

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F

All the carpets, sofas, cooker, fridge, and mattress were deep cleaned. The kitchen and bathroom are glistening. Wonderful service!

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D

I highly recommend Cleaner Docklands. They completely revamped my office with impressive organization and professionalism.

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L

I hired Docklands Cleaning Service for an end of tenancy clean and was really pleased. The cleaner was on time, efficient, and the flat looked perfect afterwards. My landlord even praised the cleanliness.

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P

Docklands Cleaning Company is absolutely my top choice for cleaning. Their team is reliable, precise, and always transforms my place to perfection.

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J

I've had a really positive experience with Docklands Cleaning. The main cleaner is prompt and delightful. The substitute who came one time was also very good and attentive to our needs.

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R

We are repeat customers of Docklands Cleaning, and service has always been excellent. Staff arrive on time and finish the job with professionalism and a friendly approach. We're thoroughly satisfied.

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